Not all cleaners are equally suitable for all types of tiles. Please specifically inquire about the cleaning and maintenance of each tile. However, pH neutral cleaners are suitable for most tiles.
Please note, the use of certain acid based cleaning products may cause some of our tiles to react and change in character. We recommend the use of pH neutral cleaning products on our tiles unless otherwise stated. It is advisable to test a new cleaning product on a small area before use.
During the drying out process, soluble salts from within the substrate may appear on the surface of natural stone tiles. This can be removed (once all excess moisture has gone) using water. The presence of efflorescence in an existing building may indicate a structural problem, e.g. a defective damp-proof course or a leaking pipe. Any suspected defect should be identified and repaired before tiling. An overapplication of impregnator can sometimes be mistaken for efflorescence. The clouding or 'white haze' of excess impregnator can be removed with an appropriate remover.
Acid cleaning agents should never be used on natural stone. Use a pH neutral cleaner. Sweep or vacuum tiled floors to remove loose dirt and mop occasionally to remove spills and dirt.
Basalt should be cleaned on a regular basis to prevent any build-up of dirt, grease residue, soap detergents, etc., and to maintain a clean surface and lessen any slippery conditions. First, clean with clear water and/or a soap-free, neutral liquid cleaner. Rinse with clear water then wipe dry to prevent film formation.
Wash glass tile surfaces with clean water or a pH-neutral glass or window cleaner. Use a soft lint-free cloth to avoid scratching. Never use vinegar to clean glass tiles as this may affect the grouting.
On metal tiles and mosaics, fingerprints / watermarks can be wiped away with a soft cloth or kitchen paper, wipe with a damp cloth then buff dry. pH-neutral cleaners will remove most stains and dirt, or use warm soapy water, wipe with a damp cloth and buff dry. Alternatively use a stainless steel cleaner following the manufacturer's instructions. Do not use harsh or abrasive cleaning products, scourers and never use bleach. Do not allow other metals such as steel wool pads to come in contact with stainless steel mosaics, as small metal fragments may enter the surface and start to corrode, resulting in rust spots.
Appropriate cleaning and maintenance routines are essential for any wall and floor surface to maintain them in good condition & to retain their attractiveness. Floor surfaces in particular require an effective cleaning regime to ensure the risk of slips and trips are eliminated. Each material has specific cleaning and maintenance requirements which should be taken into account to ensure the correct cleaning equipment and products are used.